Privacy Policy

Who we are

MyRentAll provides software for landlords and renters in Australia. We are not an estate agent and not a rental provider (rental provider under the Residential Tenancies Act 1997 (Vic)). Contact us at myrental-support@inkboxmail.com with the subject “Privacy request”. This inbox is monitored. You can also reply to a waitlist email from MyRentAll.

What we collect

Waitlist. Email address. Optional first name, suburb, and role interest (for example landlord or renter). We do not collect identity documents, payment card details, or bond information on the waitlist.

Accounts (when you create one). Email, name, and account credentials. Property or tenancy details you choose to enter. Messages or support requests you send us. Technical logs (IP address, device or browser type, approximate location derived from IP, and pages visited) needed to run and secure the service.

Payments (when live). If you use rent payment features, payment details are handled by our payment provider (Stripe). We receive confirmation of payment status and identifiers needed to match a payment to an account. We do not store full card numbers on our systems.

Why we collect it

To run the waitlist and tell you when MyRentAll opens. To create and operate your account. To provide the software features you use. To secure the service, prevent abuse, and meet legal duties. We will only email you about MyRentAll unless you ask us for something else. We do not sell your personal information.

Who we share with

Service providers who help us host, email, or process payments (for example hosting, email delivery, and Stripe when payments are live), under arrangements that limit use to providing those services. We may disclose information if required by Australian law or a lawful request. We do not sell personal information.

Overseas storage

Some providers may store or process data outside Australia. Where that happens, we take steps that are reasonable in the circumstances to protect your information.

How long we keep it

Waitlist details until you ask us to remove them, or until we close the waitlist and no longer need them. Account data while your account is open, then for a limited period as needed for legal, tax, or dispute reasons. You can ask us to correct or delete personal information by emailing myrental-support@inkboxmail.com with the subject “Privacy request”, or by replying to a waitlist email from MyRentAll. We will respond within a reasonable time.

Security

We use ordinary commercial measures to protect personal information. No method of transmission or storage is completely secure.

Children

MyRentAll is not directed at children under 16.

Changes

We may update this policy. The "Last updated" date will change. Material changes will be noted on this page.

Complaints

Contact us first at myrental-support@inkboxmail.com with the subject “Privacy request”. This inbox is monitored. You can also reply to a waitlist email from MyRentAll. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).